Epoxy Flooring Warranty | ConcreteShield
Comprehensive warranty coverage for residential and commercial epoxy flooring. 10-year residential warranty, 2-year commercial warranty, and 1-year industrial warranty. Quality guaranteed.
Our Warranty Commitment
ConcreteShield stands behind every installation with comprehensive warranty coverage. We believe in delivering quality that lasts, and our warranty reflects that confidence.
Residential Warranty
Indoor residential epoxy flooring is backed by a comprehensive 10-year warranty.
- ✓ Covers peeling, fading, delamination
- ✓ Manufacturing defects & installation quality
- ✓ Transferable to new homeowners
- ✓ Outdoor: 5-year warranty
Commercial Warranty
Commercial installations are backed by a 2-year warranty covering material and labor.
- ✓ Adhesion & curing defects covered
- ✓ Material failure under normal use
- ✓ Fast claim processing
- ✓ Maintenance guidance included
Industrial Warranty
Industrial installations include a 1-year warranty covering material and labor.
- ✓ Heavy-use environment coverage
- ✓ Chemical resistance protection
- ✓ Inspection & maintenance support
- ✓ Extended lifespan guidance
What Our Warranty Covers
Covered Items
- ✓ Peeling: Coating separation from concrete substrate
- ✓ Fading: Premature color loss or discoloration
- ✓ Delamination: Coating failure or separation between layers
- ✓ Blistering: Bubbling or blister formation
- ✓ Manufacturing Defects: Material quality issues
- ✓ Installation Quality: Workmanship and application
Not Covered
- ✗ Physical Damage: Gouges, cuts, impacts from dropped items
- ✗ Chemical Spills: Damage beyond normal use conditions
- ✗ Improper Maintenance: Use of harsh chemicals or abrasive tools
- ✗ Heavy Equipment Abuse: Beyond normal wear
- ✗ Normal Wear Patterns: Expected aging and use
- ✗ UV Fading: Outdoor sun exposure beyond normal
Warranty Terms by Application
| Application | Warranty Period | Coverage | Transferable |
|---|---|---|---|
| Residential Indoor | 10 Years | Peeling, fading, delamination, defects | ✅ Yes |
| Residential Outdoor | 5 Years | Peeling, delamination, defects | ✅ Yes |
| Commercial | 2 Years | Adhesion, curing defects, workmanship | ❌ No |
| Industrial | 1 Year | Material & labor | ❌ No |
* Extended maintenance plans available for commercial and industrial clients.
Maintenance to Protect Your Warranty
Daily Cleaning
Sweep or dust mop daily to remove dirt and debris. Use a pH-neutral cleaner and soft mop for wet cleaning. Avoid harsh chemicals or abrasive scrubbers.
Weekly Maintenance
Hot pressure wash with commercial degreaser for commercial floors. Promptly clean oil, chemical, or food spills to prevent staining. Regular maintenance extends lifespan.
Periodic Resealing
Residential: Reseal every 3-5 years. Commercial: Reseal every 2-3 years. Industrial: Annual inspection and resealing as needed. This extends protection and maintains warranty coverage.
Warranty FAQs
What does the ConcreteShield warranty cover?
Our warranty covers peeling, fading, delamination, blistering, and coating failure under normal use conditions. We stand behind our materials and workmanship for the full warranty term.
How long is the warranty on residential epoxy flooring?
Indoor residential epoxy flooring is backed by a comprehensive 10-year warranty covering manufacturing defects and installation quality. Outdoor residential applications (porches, patios) carry a 5-year warranty.
What is the warranty period for commercial epoxy flooring?
Commercial installations are backed by a 2-year warranty covering adhesion, curing defects, and workmanship. The warranty includes full coverage for material failure under normal commercial use conditions.
Does the warranty cover industrial epoxy flooring?
Industrial installations include a 1-year warranty covering material and labor. Heavy-use environments require more frequent inspection and maintenance. We provide guidance on maximizing floor lifespan in demanding industrial settings.
What is NOT covered by the warranty?
Physical damage from gouges, cuts, impacts, heavy equipment abuse, chemical spills beyond normal use, or improper maintenance is not covered. Normal wear patterns, staining, or fading from UV exposure on outdoor applications are also excluded.
How do I file a warranty claim?
Contact our office at (519) 778-1412 or email shamsharaza@concreteshield.ca. We'll schedule an inspection and determine if the issue is covered under warranty. All claims are handled promptly and professionally.
What maintenance is required to keep my warranty valid?
Regular cleaning with pH-neutral cleaners, avoiding harsh chemicals, and prompt cleanup of spills is recommended. Periodic resealing every 2-3 years for commercial floors and 3-5 years for residential floors extends lifespan and maintains warranty coverage.
Can the warranty be transferred if I sell my home or business?
Residential warranties are transferable to a new owner during the warranty period. Commercial warranties are not transferable. Contact us for transfer documentation requirements.
Protect Your Investment
Get professional epoxy flooring backed by comprehensive warranty coverage. 10-year residential warranty. 2-year commercial warranty. Quality guaranteed.